What Our Customers Are Saying
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Brent Kulikowski, NEW LENOX, IL
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Kate was excellent!
Helpful, knowledgeable, and a delight to work with!Mary Cummings, Danville, CA -
I am a new boater and thankfully everyone was patient with me. They were nice and polite and helped me when I needed it. I still have a lot to learn and with their help I am off to a good start. Thank you to Kate, Zach and Adam. Sorry if we tested your limits but you seemed to take everything in stride. I got a nice slip and I like the marina. I have a couple issues with the boat but that is expected since it was not new. Can't blame the employees for that. I used to be a home inspector but did not know there were boat inspectors. Live & learn. Thank god no issue is all that bad. One just happened the day we picked up the boat and I know it worked before. The water house pump stopped. The other is an old battery. I thought there was a third with the bilge pump not turning off but Adam figured it out while his family was waiting. That is great service everyone should provide. Your employer should be proud of you.I imagine I will be learning for a while. Thank you to everyone again.
Bruce Hedlund, Plainfield, IL -
Friendly and knowledgeable
great experience-Anonymous -
Wondeerful to work with and got questions answer promptly. Did not rate parts and service becaused I have not delt with them at this time.
Daniel Alexander, Holland, MICHIGAN -
The whole process was great. Kept us informed throughout each step of the process. Great team to work with.
John Holzemer, Atlanta, GEORGIA -
Thank you all for making the whole process streamlined and easy!
Tara DeMink, Ottawa, IL -
Im a first time boat buyer, and I even bought it over the internet, (buying a used boat, unseen and on the internet, it can be a scary proposition)
I must say, I had an awesome experience working with Kate. She was very attentive to all of my questions and her responses were always timely.
The boat was exactly as described and performed perfectly.
Ken was also very helpful getting me extra accessories when I asked and also answered many of my questions as well.
I hope to have this boat for a long time, but when I look for my next one, I will be sure to look at Spring Brook Marina first.
Thank you for making this a smooth and easy transaction.
Dave WalloverDave Wallover, Morgantown, PA -
5 Stars to Kate in Sales and Mike in Finance for making this so easy and simple. Service did great job prepping it and pushing us ahead so we could enjoy it for the 4th of July !!!!
STUART MILLER, Ottawa, IL -
Sales Broker Kate Keegan was awesome in every way possible and I will definitely refer Kate to another customer.
Thomas Simon, Bolingbrook, IL -
Kate was extremely helpful and followed up on all of our questions and requests. Overall good experience.
Steve Hoechstenbach, Weldon Spring, MO -
Thanks for a great buying experience. You made a complicated process easy and painless.
Robert Brockmann, Fort Wayne, IN -
We have purchased multiple boats from Spring Brook and have had wonderful experiences each time. They have a great sales staff, outstanding mechanics, and the ownership is top-notch.
Suzanne Bennett, Tinley Park, IL -
Love the marina. Everyone is always friendly and helpful
Don Ball, Villa Park, ILLINOIS -
It was from start to finish one of our most pleasant buying experiences. Kate did a great job finding us exactly what we were looking for!
Ed Bertrand, Ottawa, ILLINOIS -
I cannot say enough about how the team at Springbrook has positively influenced the Mork family's boating experience. I've purchased 2 boats from Springbrook and the sales experience with both was second to none and the whole Springbrook team has made me feel part of the Springbrook family. Kyle and Katie knew what boat would fit our lifestyle better than we did. While we were dead set on a coupe we found ourselves in a 460 Fly that fits our boating needs perfectly. As we all know too well in boating that next size up is always in our minds but I know when it is time I'll look no further than Springbrook!!
Greg Mork Mork, Lemont, ILLINOIS -
Very easy to work with. Even came in to the office on a holiday weekend to accommodate my schedule.
Jeff Niemeier, Cedar Rapids, IOWA -
Dealing with the Springbrook team has been amazing this group truly understands customer service. Kate and Kyle work very hard at exceeding our expectations. Thanks for a great experience and helping our dreams come true
Scott Dixon, Sand Lake, MI -
Great people , been a pleasure to work with
Donnie Williams, Joliet, IL -
We had a very smooth experience with Spring Brook Marina. We have purchased a boat, had boat repairs and cleaning done and no hiccups.
Aimee Williams, Joliet, ILLINOIS -
Excellent sales experience, very happy with my purchase.
Scott Danner, Decatur, IL -
Just a great group of people committed to taking care of the customer and getting answers quick to sometime tough questions. Kyle and Kate are the best
Scott D -
Tammy and Kevin took great care of us this past winter. Highly recommend them for winter storage in the Chicago area.
Rick N -
First year storing with them.. excellent customer service!! The service dept is top notch. A big thank you to Kevin and Tammy for all their help!! Will be back next fall.
Stacy W
Kate was Great! simplified the process, responded to my inquiry immediately. Boat was waiting and ready for a test drive when I arrived. I would recommend Spring Brook and will be a returning customer.